Refund Policy

Last updated: April 2026

We want you to be happy with TRAYL. We offer a 30-day money-back guarantee on every subscription plan. If you're not satisfied with your purchase for any reason, you can request a full refund within 30 days of your order date.

How to request a refund

To request a refund, email our support team at support@trayl.app with the email address you used at checkout, and we'll process the refund directly to your original payment method.

You can also manage or cancel your subscription anytime from your billing page in the app.

What happens after

Once your refund is approved, the amount will be returned to your original payment method within 5–10 business days. Your subscription will be canceled and your access to paid features will end.

Renewals

After the initial 30-day window, subscription renewals are non-refundable. You can cancel auto-renewal at any time from your billing page to prevent the next charge.

Questions

If you have any questions about a refund, contact us at support@trayl.app.